FAQs

Please see below for the most Frequently Asked Questions (FAQs). If your question isn't answered below please email us at orders@gypsysouldesigns.com

How much will shipping cost?

We offer $10 shipping within Canada, $15 for all US orders and $25 flat shipping for International orders. All orders over $150 qualify for Free Worldwide Shipping.

What currency is used online?

All prices are charged in CAD and shipped from our Canadian warehouse.

Do you offer Returns & Exchanges?

Yes, we want you to love your online purchase. We accept items for a full refund within 15 days of purchase. Items must be returned in their original condition, unworn and with their tags attached.

To complete a return please email orders@gypsysouldesigns.com with the order number, item you are returning and reason why. As soon as we receive this we will issue you a RA number and the address of where to ship it to. Please note you are responsible for shipping charges back to us.

What are the care instructions?

Please see the individual item as we work in a wide range of fabrics. For our signature hand dyed silk pieces we recommend dry cleaning. If you choose not to please hand wash cold and separate and hang to dry. Due to the nature of the hand dyed process please treat like a dark denim to ensure there is no colour transfer.